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Wheelchair Policy

Air France wheelchair service

Learn how to request Air France wheelchair assistance and prepare personal mobility equipment for travel.

Policy at a glance

Air France Wheelchair service

Use this Air France assistance guide to request the right mobility support, describe personal equipment and prepare for airport, boarding and onboard handling.

Request

Request wheelchair assistance when booking or via My Bookings at least 48 hours before your first flight departs, specifying the wheelchair type if you're bringing your own.

At airport

Staff assist you with a wheelchair from a designated airport point to the aircraft, and from the aircraft to the exit on arrival; arrive 3 hours ahead for long-haul flights (2 hours for short/medium-haul) if you need this help.

Onboard/equipment

Air France carries up to two wheelchairs or personal mobility devices (manual or electric) free of charge, and every aircraft has an onboard wheelchair for moving through the aisle and to the lavatory.

Official airline link

What to do next

Use this Air France policy before you travel

  1. 1

    Request early

    Add assistance at booking or within the airline's recommended advance-notice period.

  2. 2

    Describe the support

    Explain whether help is needed to the gate, aircraft door or cabin seat.

  3. 3

    Share equipment details

    Provide wheelchair dimensions, weight, folding method and battery specification.

  4. 4

    Reconfirm and arrive early

    Keep the service confirmation and follow the airline's reporting-time guidance.

Questions answered

Air France wheelchair service FAQs

How do I request Air France wheelchair assistance?

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Request wheelchair assistance when booking or via My Bookings at least 48 hours before your first flight departs, specifying the wheelchair type if you're bringing your own.

What assistance does Air France provide at the airport?

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Staff assist you with a wheelchair from a designated airport point to the aircraft, and from the aircraft to the exit on arrival; arrive 3 hours ahead for long-haul flights (2 hours for short/medium-haul) if you need this help.

Can I take my own wheelchair on Air France?

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Air France carries up to two wheelchairs or personal mobility devices (manual or electric) free of charge, and every aircraft has an onboard wheelchair for moving through the aisle and to the lavatory.

How early should I arrange Air France assistance?

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Request support as early as possible and follow the airline's published notice period, especially for powered equipment, medical clearance or a group booking.

How current is this information?

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We summarize Air France's own published wheelchair service. Airlines change fees, allowances and document rules without notice, so always confirm the latest details on the official page linked below before you travel.

Where can I find Air France's official wheelchair service?

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Use the "Official airline link" button on this page — it goes directly to Air France's own wheelchair service page, which is the definitive source.

Air France Wheelchair Assistance & Request Guide | Deal4Flight