Wheelchair Policy

British Airways wheelchair service

Review assistance guidance and open the official airline page.

British Airways

British Airways Wheelchair service

Request

Let British Airways know what assistance you need at least 48 hours before departure via Manage My Booking.

At airport

Assistance covers help to and from the aircraft, support with stairs if you're bussed to the plane, and use of an onboard wheelchair to reach your seat and move around the cabin.

Onboard/equipment

If using your own wheelchair, including at a connecting airport, tell BA its weight, dimensions and battery type at least 48 hours ahead so ground staff can handle it correctly.

Official airline link

How current is this information?

We summarize British Airways's own published wheelchair service. Airlines change fees, allowances and document rules without notice, so always confirm the latest details on the official page linked below before you travel.

Where can I find British Airways's official wheelchair service?

Use the "Official airline link" button on this page — it goes directly to British Airways's own wheelchair service page, which is the definitive source.

More for British Airways

Baggage policy Web check-in Cancellation policy Travel documents