British Airways wheelchair service

Let British Airways know what assistance you need at least 48 hours before departure via Manage My Booking.

Assistance covers help to and from the aircraft, support with stairs if you're bussed to the plane, and use of an onboard wheelchair to reach your seat and move around the cabin.

If using your own wheelchair, including at a connecting airport, tell BA its weight, dimensions and battery type at least 48 hours ahead so ground staff can handle it correctly.

Request support as early as possible and follow the airline's published notice period, especially for powered equipment, medical clearance or a group booking.

We summarize British Airways's own published wheelchair service. Airlines change fees, allowances and document rules without notice, so always confirm the latest details on the official page linked below before you travel.

Use the "Official airline link" button on this page — it goes directly to British Airways's own wheelchair service page, which is the definitive source.