Wheelchair Policy

Etihad Airways wheelchair service

Review assistance guidance and open the official airline page.

Etihad Airways

Etihad Airways Wheelchair service

Request

Guests with a physical or mobility impairment should request wheelchair assistance via WhatsApp, Live Chat or the Contact Centre at least 48 hours before departure (visual/hearing impairments can be added directly in Manage Trip).

At airport

Etihad assists from check-in through boarding and baggage claim, and wheelchairs or mobility devices travel free of charge alongside your checked baggage allowance.

Onboard/equipment

You can bring your own wheelchair for free, but electric models must use dry-cell/non-spillable batteries to meet cabin safety rules; three assistance levels (WCHR/WCHS/WCHC) determine the exact support you get.

Official airline link

How current is this information?

We summarize Etihad Airways's own published wheelchair service. Airlines change fees, allowances and document rules without notice, so always confirm the latest details on the official page linked below before you travel.

Where can I find Etihad Airways's official wheelchair service?

Use the "Official airline link" button on this page — it goes directly to Etihad Airways's own wheelchair service page, which is the definitive source.

More for Etihad Airways

Baggage policy Web check-in Cancellation policy Travel documents