Etihad Airways wheelchair service

Guests with a physical or mobility impairment should request wheelchair assistance via WhatsApp, Live Chat or the Contact Centre at least 48 hours before departure (visual/hearing impairments can be added directly in Manage Trip).

Etihad assists from check-in through boarding and baggage claim, and wheelchairs or mobility devices travel free of charge alongside your checked baggage allowance.

You can bring your own wheelchair for free, but electric models must use dry-cell/non-spillable batteries to meet cabin safety rules; three assistance levels (WCHR/WCHS/WCHC) determine the exact support you get.

Request support as early as possible and follow the airline's published notice period, especially for powered equipment, medical clearance or a group booking.

We summarize Etihad Airways's own published wheelchair service. Airlines change fees, allowances and document rules without notice, so always confirm the latest details on the official page linked below before you travel.

Use the "Official airline link" button on this page — it goes directly to Etihad Airways's own wheelchair service page, which is the definitive source.