Policy at a glance
Qatar Airways Wheelchair service
Use this Qatar Airways assistance guide to request the right mobility support, describe personal equipment and prepare for airport, boarding and onboard handling.
Request
Request wheelchair or mobility assistance at booking or up to 48 hours before departure via Manage Booking, the app, or a local Qatar Airways office.
At airport
Qatar Airways runs a Meet and Assist service at Hamad International Airport to help transit passengers through immigration, customs and baggage formalities.
Onboard/equipment
Battery-powered mobility equipment must use dry/non-spillable batteries, and a Medical Information Form (MEDIF) is required at least 48 hours before departure for onboard medical equipment.
