Singapore Airlines wheelchair service

Request wheelchair or mobility assistance at least 48 hours before departure via Manage Booking, the Special Assistance Form, or a local Singapore Airlines office (mandatory lead time for powered wheelchairs or groups of 10+).

Changi Airport runs a meet-and-assist service from check-in through boarding, and continues from disembarkation to the arrival hall on arrival.

Powered wheelchairs need airline approval; batteries must cover at least 150% of flight duration, with lithium battery limits of 300 Wh (single-battery aids) or 160 Wh each (two-battery aids). Medical clearance (MEDA) should be requested at least 5 working days ahead if you have a relevant medical condition.

Request support as early as possible and follow the airline's published notice period, especially for powered equipment, medical clearance or a group booking.

We summarize Singapore Airlines's own published wheelchair service. Airlines change fees, allowances and document rules without notice, so always confirm the latest details on the official page linked below before you travel.

Use the "Official airline link" button on this page — it goes directly to Singapore Airlines's own wheelchair service page, which is the definitive source.