Wheelchair Service
Choose your airline to see wheelchair assistance guidance and the official airline assistance page.
Select airline
View summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceView summary, key checks and the official airline link.
Open wheelchair serviceBefore you travel
Airlines use different assistance categories and notice periods. Select the operating airline, request the right level of help early and keep the confirmation with the booking.
Most airlines ask for advance notice, especially for powered mobility equipment or medical support.
Tell the airline whether assistance is needed to the gate, aircraft door or cabin seat.
Practical checklist
Common mistakes
Last-minute support may be limited, especially for powered equipment, aisle chairs or larger groups.
Battery type, removability, dimensions and weight affect how equipment can be transported safely.
Understand the rules
Airlines use service codes to distinguish passengers who can walk stairs, passengers who need help to the aircraft door and passengers who require assistance to the cabin seat. Giving a precise description helps the airline arrange suitable staff and equipment while keeping the traveller in control of their preferences.
Support through the terminal for a passenger who can usually manage aircraft steps and the cabin independently.
Support for a passenger who cannot use stairs but can move to the cabin seat without an aisle chair.
The highest mobility-support category, including transfer support to or from the aircraft seat.
Questions answered
Many airlines ask for at least 48 hours' notice. Request it at booking whenever possible and reconfirm before departure.
Standard airport wheelchair assistance is commonly provided without charge, but local airport services and specialised medical equipment can differ.
Usually yes. Tell the airline its size, weight, folding method and battery type so it can be handled correctly.
It can be arranged across connecting sectors, but confirm every airport and operating airline on the booking.
Airlines generally try to keep companions together through assistance and seating, subject to safety, airport and seat-allocation rules.