Wheelchair Policy

Air India wheelchair service

Review assistance guidance and open the official airline page.

Air India

Air India Wheelchair service

Request

Request wheelchair assistance at least 48 hours before departure — during booking, at ticket issuance, on reconfirmation, or through the booking office.

At airport

Airport staff assist with embarkation, disembarkation and getting to your seat; let them know if you need help to the aircraft steps, entrance or seat specifically.

Onboard/equipment

Battery-powered wheelchairs need a completed Battery Powered Wheelchair form 48 hours ahead (300 Wh single-battery limit, 160 Wh each for dual-battery); passengers with critical medical needs (e.g., oxygen) need Air India medical clearance via the MEDIF form.

Official airline link

How current is this information?

We summarize Air India's own published wheelchair service. Airlines change fees, allowances and document rules without notice, so always confirm the latest details on the official page linked below before you travel.

Where can I find Air India's official wheelchair service?

Use the "Official airline link" button on this page — it goes directly to Air India's own wheelchair service page, which is the definitive source.

More for Air India

Baggage policy Web check-in Cancellation policy Travel documents