Air India wheelchair service

Request wheelchair assistance at least 48 hours before departure — during booking, at ticket issuance, on reconfirmation, or through the booking office.

Airport staff assist with embarkation, disembarkation and getting to your seat; let them know if you need help to the aircraft steps, entrance or seat specifically.

Battery-powered wheelchairs need a completed Battery Powered Wheelchair form 48 hours ahead (300 Wh single-battery limit, 160 Wh each for dual-battery); passengers with critical medical needs (e.g., oxygen) need Air India medical clearance via the MEDIF form.

Request support as early as possible and follow the airline's published notice period, especially for powered equipment, medical clearance or a group booking.

We summarize Air India's own published wheelchair service. Airlines change fees, allowances and document rules without notice, so always confirm the latest details on the official page linked below before you travel.

Use the "Official airline link" button on this page — it goes directly to Air India's own wheelchair service page, which is the definitive source.