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Wheelchair Policy

IndiGo wheelchair service

Learn how to request IndiGo wheelchair assistance and prepare personal mobility equipment for travel.

Policy at a glance

IndiGo Wheelchair service

Use this IndiGo assistance guide to request the right mobility support, describe personal equipment and prepare for airport, boarding and onboard handling.

Request

Request wheelchair assistance at least 48 hours before departure by calling IndiGo's assistance lines (0124-6173838 / 0124-4973838); it's first-come, first-served based on availability.

At airport

IndiGo provides a wheelchair and attendant from the check-in counter to the gate — report at least 2 hours before departure.

Onboard/equipment

Personal mobility equipment is covered under IndiGo's special assistance policy; confirm specifics for medical or battery-powered devices with the airline before travel.

Official airline link

What to do next

Use this IndiGo policy before you travel

  1. 1

    Request early

    Add assistance at booking or within the airline's recommended advance-notice period.

  2. 2

    Describe the support

    Explain whether help is needed to the gate, aircraft door or cabin seat.

  3. 3

    Share equipment details

    Provide wheelchair dimensions, weight, folding method and battery specification.

  4. 4

    Reconfirm and arrive early

    Keep the service confirmation and follow the airline's reporting-time guidance.

Questions answered

IndiGo wheelchair service FAQs

How do I request IndiGo wheelchair assistance?

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Request wheelchair assistance at least 48 hours before departure by calling IndiGo's assistance lines (0124-6173838 / 0124-4973838); it's first-come, first-served based on availability.

What assistance does IndiGo provide at the airport?

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IndiGo provides a wheelchair and attendant from the check-in counter to the gate — report at least 2 hours before departure.

Can I take my own wheelchair on IndiGo?

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Personal mobility equipment is covered under IndiGo's special assistance policy; confirm specifics for medical or battery-powered devices with the airline before travel.

How early should I arrange IndiGo assistance?

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Request support as early as possible and follow the airline's published notice period, especially for powered equipment, medical clearance or a group booking.

How current is this information?

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We summarize IndiGo's own published wheelchair service. Airlines change fees, allowances and document rules without notice, so always confirm the latest details on the official page linked below before you travel.

Where can I find IndiGo's official wheelchair service?

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Use the "Official airline link" button on this page — it goes directly to IndiGo's own wheelchair service page, which is the definitive source.

IndiGo Wheelchair Assistance & Request Guide | Deal4Flight