Wheelchair Policy

Thai Airways wheelchair service

Review assistance guidance and open the official airline page.

Thai Airways

Thai Airways Wheelchair service

Request

Request wheelchair assistance at booking or at least 48 hours before departure; if bringing your own wheelchair, provide its type, dimensions, weight and battery details in advance.

At airport

THAI staff assist you from check-in to the aircraft door or your seat, and again from the aircraft to the arrivals area — the service is free of charge.

Onboard/equipment

Personal wheelchairs over 32 kg need special authorisation from THAI due to weight and space limits at some airports.

Official airline link

How current is this information?

We summarize Thai Airways's own published wheelchair service. Airlines change fees, allowances and document rules without notice, so always confirm the latest details on the official page linked below before you travel.

Where can I find Thai Airways's official wheelchair service?

Use the "Official airline link" button on this page — it goes directly to Thai Airways's own wheelchair service page, which is the definitive source.

More for Thai Airways

Baggage policy Web check-in Cancellation policy Travel documents