Thai Airways wheelchair service

Request wheelchair assistance at booking or at least 48 hours before departure; if bringing your own wheelchair, provide its type, dimensions, weight and battery details in advance.

THAI staff assist you from check-in to the aircraft door or your seat, and again from the aircraft to the arrivals area — the service is free of charge.

Personal wheelchairs over 32 kg need special authorisation from THAI due to weight and space limits at some airports.

Request support as early as possible and follow the airline's published notice period, especially for powered equipment, medical clearance or a group booking.

We summarize Thai Airways's own published wheelchair service. Airlines change fees, allowances and document rules without notice, so always confirm the latest details on the official page linked below before you travel.

Use the "Official airline link" button on this page — it goes directly to Thai Airways's own wheelchair service page, which is the definitive source.